Postbank terminates accounts of Ukrainians in Germany
-
Below Deck alumnus João Franco and brother arrested after fatal Turkey fight
-
Ole Miss inquiry expands after video and monkey-noise allegations
-
Thousands of Urban Homes Left Without High-Speed Internet Due to Broadband Blackspots
-
General Hospital actor Randall England dies at 75
-
Bunnie XO artwork taken down from Jelly Roll’s Nashville bar
-
London museum removes Russell Brand hair exhibit after rape conviction
-
Arlington sentinel rebukes Pete Hegseth entourage for laughter near memorial
-
Yella Beezy sentenced to life for arranging rapper Mo3’s murder
-
Kylie Jenner employee describes closet ordeal and pepper-spray incident
-
Authorities to identify Montauk Mary and five other Long Island cold-case victims
-
Davante Adams injury deepens Los Angeles Rams receiver shortage
-
Barbie sequel negotiations stall over reported $25 million pay packages
-
João Franco’s earlier post draws attention after arrest over fatal Turkey brawl
-
Bath & Body Works launches buy-one-get-one-free candle offer
-
Alberta Launches $5M Fund for Women’s Neurology Research to Address Gender Gaps
-
Itlu Arjuna receives U/A certificate ahead of theatrical release
-
Dhananjaya de Silva guides Sri Lanka to 221-4 against Pakistan
-
Niraj Kumar earns Los Angeles Olympic quota with 50m rifle bronze
-
Delhi gold loses Rs 800 while silver falls Rs 5,000
-
India extends micro-credit guarantee plan for five years
-
Madlanga Commission Deadline Extended to 2027 Amid Calls for Structural Justice Reform
-
Pradeep Antony, Smeha Manimegalai portray secret spouses in Mr & Mrs Office
-
Zelenskyy arrives in Dublin for meetings on Ukraine and peace efforts
-
Woman barred from every Greggs outlet after series of offences
-
Jury hears social-media image helped identify teen in Scarlett Faulkner case
-
Ketchup packets link suspect to break-in at Eddie Rocket’s restaurant
-
American Airlines passenger falls ill and vomits on three travellers
-
Spain's General Strike Links Housing Crisis to Lost Purchasing Power
-
Euro-Area Inflation Reaches 4% as Energy Prices Jump
-
China's Factory Inflation Accelerates While Consumer Demand Stays Weak
-
US Adds 165,000 Jobs as Unemployment Falls to 4.1%
-
Bank of England Raises Interest Rate to 4% as Energy Risks Intensify
-
Energy Costs Push OECD Inflation Up to 4.5%
-
OPEC Says Oil Output Is Near Prewar Levels Despite Shipping Disruptions
-
China's Trade Surplus Passes $1 Trillion as Technology Exports Surge
-
China's Singles' Day Exposes Persistent Consumer Caution
-
US Inflation Broadens as Fed Officials Consider Faster Rate Hikes
-
Irish police prepare for further hoax bomb threats after hundreds of schools targeted
-
Korea, Singapore and New Zealand Advance Green Trade Pact Talks
-
RBA Inflation Target Origins: Why Australia Chose a Range Over Zero
-
Ireland and Ukraine consider drone cooperation memorandum after Dublin talks
-
Sister recounts fatal machete attack as Irish murder trial continues
-
Georgia refrigeration company sues EPA after five-year HFC reprieve
-
HoloCoder technology promises brighter smartphone images and 3D depth data
-
EU proposes broad consumer safeguards for apps, subscriptions and ticketing
-
Early Black Friday Walking Pad Deals: Urevo and WalkingPad Discounts
-
Nvidia faces scrutiny over alleged Chinese intelligence link to Jensen Huang
-
Radical Numerics develops offline AI tool to detect engineered pathogens
-
Chennai orders inquiry after dogs die at shelter; two veterinarians face action
Postbank terminates accounts of Ukrainians in Germany
Recently, the Postbank has increasingly attracted criticism from customers and consumer advocates. Many customers complain about long waiting times in branches and on the phone, inadequate customer service and technical problems with online banking.
It has recently been revealed that Postbank is increasingly terminating the accounts of Ukrainian citizens who fled to the Federal Republic of Germany from the war waged by Russia, the state of terror, and who receive benefits from the job centre, in accordance with No. 19 (1) of Postbank's General Terms and Conditions. This clause allows Postbank to terminate business relationships with customers by giving two months' notice without stating reasons.
Consumer advocates and affected customers have expressed concerns about the transparency and fairness of this practice. They criticize the fact that unexpected account closures can cause considerable inconvenience, especially if they are carried out without detailed justification. For many customers, the closure of their account not only means organizational effort, but also potential financial disadvantages.
Regarding these account closures of Ukrainian citizens by Postbank, the journalistic observer is led to suspect that Postbank apparently wants to get rid of so-called unprofitable customers with these account closures. The debate about Postbank's termination practice casts a negative spotlight on the importance of clear and fair terms and conditions in the banking sector.
Consumer advocates also report an increase in complaints from Postbank customers, mainly regarding incorrect billing and difficulties in opening or closing accounts. Some customers feel that the bank does not provide them with enough support and criticize the lack of transparency in fees and conditions. Postbank's digital offerings have also been heavily criticized by customers. Users report frequent and severe outages of the online platform and mobile apps, which causes significant inconvenience, especially when urgent banking transactions need to be completed.
Customers whose accounts have been terminated by Postbank have the right to submit a request for information to Postbank under Article 15 of the General Data Protection Regulation (GDPR). If Postbank does not comply with this request for information, customers should contact the data protection officer with a complaint.
Here you can see your right: https://www.bfdi.bund.de/DE/Buerger/Inhalte/Allgemein/Datenschutz/BeschwerdeBeiDatenschutzbehoereden.html
Postbank is also obliged to provide the customer with truthful information in response to a request for information under Article 15 of the General Data Protection Regulation (GDPR) regarding stored customer data.
Here, customers can see that they have a right to information under Article 15 of the General Data Protection Regulation:
https://www.bfdi.bund.de/DE/Buerger/Inhalte/Allgemein/Betroffenenrechte/Betroffenenrechte_Auskunftsrecht.html
These ongoing problems, especially in connection with the aforementioned account closures of Ukrainians, have shaken the trust of many customers in Postbank. When asked, Postbank did not respond to the demands of media representatives that Postbank improve its service quality and respond more strongly to the needs of its customers to remain competitive in the long term and to explain the reasons for the questionable closures of accounts of Ukrainian citizens in the Federal Republic of Germany.