American Marconi Wireless News - Ryde Launches Multi-Select Booking Feature to Improve Matching Speed and Ride Reliability

SINGAPORE, SG / ACCESS Newswire / September 3, 2026 / Ryde Group Ltd (NYSE American:RYDE) ("Ryde" or the "Company") , a leading technology platform for mobility and quick commerce in Singapore, today announced the launch of Multi-Select, a new booking feature designed to increase matching opportunities, shorten the path to a successful booking and improve ride reliability for riders.

With Multi-Select, riders can select multiple compatible Ryde services in a single booking request. Ryde's matching platform can then search simultaneously across the selected services, rather than requiring riders to search one service at a time.

Once a suitable driver is matched, the booking is immediately confirmed under the matched service at its displayed fare, while searches across the other selected services automatically stop.

By expanding the pool of eligible drivers considered for each booking, Multi-Select is designed to improve the probability and speed of securing a ride - particularly during periods of high demand or when driver availability within an individual service category is limited.

One Search. More Matching Opportunities.

Reliability is one of the most important considerations for ride-hailing users. Multi-Select gives riders greater flexibility while enabling Ryde's technology to evaluate more available supply concurrently.

Instead of repeatedly switching between ride services and submitting new booking requests, riders can now indicate upfront which ride options they are willing to take and allow Ryde's matching engine to identify the first suitable driver.

Key benefits of multi-select includes:

• More matching opportunities by accessing multiple pools of eligible drivers simultaneously;

• Faster path to a successful match by broadening available supply within a single booking request;

• Greater ride reliability, particularly during periods of constrained driver availability;

• Less booking friction, reducing the need to switch services and repeatedly retry bookings; and

• Better marketplace efficiency by connecting flexible rider demand with available driver supply more effectively.

"Our objective is simple: when a rider opens Ryde and needs a ride, we want to maximise the probability of getting them matched quickly and reliably," said James Tan, Chief Product Officer of Ryde Group.

"Multi-Select gives our matching engine a wider set of opportunities to work with in real time. Instead of forcing riders to search service by service, we can intelligently search across their selected options and secure the first suitable match. It is a meaningful improvement to the booking experience and another step towards making Ryde faster, simpler and more dependable."

Building a Smarter Mobility Marketplace

The launch of Multi-Select forms part of Ryde's broader investment in matching, routing and marketplace technology to improve how rider demand is connected with driver supply.

The feature is designed not only to improve the rider experience, but also to increase the efficiency with which available driver capacity is surfaced against relevant trip demand.

Multi-Select complements Ryde's ongoing product initiatives focused on reducing friction across the booking journey, improving marketplace utilisation and creating a more responsive mobility network.

Ryde will monitor matching rates, booking completion, rider behaviour and marketplace performance following the launch and progressively optimise Multi-Select using real-world marketplace data.

Multi-Select will be introduced through a phased rollout, with eligible riders able to select multiple compatible Ryde services directly from the booking interface.

The phased rollout will enable Ryde to closely monitor system performance and rider experience as the feature becomes available to a broader user base.

About Ryde Group Ltd

Ryde is a super mobility app founded in Singapore and recognised as the world's FIRST on-demand carpooling app since 2014. As a publicly listed company on the NYSE American, Ryde is reimagining the way people and goods move around by offering a full suite of services, including carpooling, private hire, taxi, and delivery. What distinguishes Ryde is its commitment to empowering private-hire and taxi partners by taking 0% commission, ensuring that drivers retain more of their hard-earned earnings. For more information, please visit https://rydesharing.com/.

Safe Harbor Statement

This press release contains forward-looking statements. In addition, from time to time, we or our representatives may make forward-looking statements orally or in writing. We base these forward-looking statements on our expectations and projections about future events, which we derive from the information currently available to us. Such forward-looking statements relate to future events or our future performance, including: our financial performance and projections; our growth in revenue and earnings; and our business prospects and opportunities. You can identify forward-looking statements by those that are not historical in nature, particularly those that use terminology such as "may," "should," "expects," "anticipates," "contemplates," "estimates," "believes," "plans," "projected," "predicts," "potential," or "hopes" or the negative of these or similar terms. In evaluating these forward-looking statements, you should consider various factors, including: our ability to change the direction of the Company; our ability to keep pace with new technology and changing market needs; and the competitive environment of our business. These and other factors may cause our actual results to differ materially from any forward-looking statement.

Forward-looking statements are only predictions. The forward-looking events discussed in this press release and other statements made from time to time by us or our representatives, may not occur, and actual events and results may differ materially and are subject to risks, uncertainties, and assumptions about us. We are not obligated to publicly update or revise any forward-looking statement.

Contacts

For Media Relations:

Media Team
Ryde Group Ltd
Email: [email protected]

For Investor Relations:

Investor Relations Team
Ryde Group Ltd
Email: [email protected]

SOURCE: Ryde Group

View the original press release on ACCESS Newswire

Y.Kobayashi--AMWN